Answers
Straight answers to the questions small business owners actually ask me — the ones that come up on the phone, in the shop, or halfway through a project when somebody finally says "okay, but what is that?"
No jargon for the sake of jargon, and nothing here expires. If a question comes up often enough, it ends up on this page.
What Is Web Hosting?
Everybody uses the term and nobody explains it. Your domain name, your website files, and your hosting are three separate things — here is what each one actually does, and why the cheap option usually costs more.
Read this one →What Is DNS?
Your domain name and the server your site lives on are two different things. DNS is what connects them — and when it goes wrong, your website and your email both stop working at once.
Read this one →Why Your Site Needs SSL
The padlock in the address bar is not optional anymore. Without it, browsers put a "Not Secure" warning in front of your business — and you should not be paying an annual fee to make that go away.
Read this one →